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From Mandate to Motivation: Redesigning the Enterprise Learning Experience

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The Context

Corporate learning had become a chore.

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The existing LMS (Learning Management System) felt old, cluttered, and uninviting - something employees had to use, not something they wanted to explore.

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The goal?

Turn the LMS from a “mandatory tool” into a motivating space for growth and discovery.

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My Role:

As the Lead UI/UX Designer, I led the entire redesign - from understanding user frustrations to creating a brand-new design system and championing accessibility as a core value.

The Problem

Before the redesign, we noticed four big pain points that were holding learners back:

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  1. Too Much Content, No Direction: Users felt lost. With hundreds of courses and no personalization, most didn’t know where to start.
     

  2. Zero Motivation to Return: Learning felt transactional. There was no progress tracking, no recognition, and no reason to keep coming back.
     

  3. High Friction, Low Flow: Every action took effort - confusing navigation, outdated visuals, and inconsistent layouts.
     

  4. Not Accessible for Everyone: The platform didn’t meet modern accessibility standards, leaving out a portion of users.

The Redesign Approach

The redesign was built around four key pillars each targeting a major problem area.

1. Personalized Home for Every Learner

Old problem: Everyone saw the same dashboard, no matter who they were.​

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New solution: We redesigned the home screen to make it feel personal and smart.

  • Returning users now see a “Continue Learning” section, so they can pick up right where they left off.

  • Introduced Learning Paths and Trending tags that adapt based on the user’s role, past learning, and activity.

  • Replaced the text-heavy layout with visual cards that make browsing faster and more engaging.

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2. Making Learning Rewarding

Old problem: No sense of progress, achievement, or community.

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New solution: Add motivation and recognition through smart gamification.

  • Levels & Badges: The new Dashboard shows Learning Points, Levels, and Badges - turning effort into visible progress.

  • Leaderboard: Introduced a friendly leaderboard that makes learning social and competitive.

  • Time Spent Tracker: Shows how much time a user has invested, making progress tangible and rewarding.

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3. One Dashboard for Everything

Old problem: Learning activities were scattered - users had to jump between pages to find courses, schedules, and progress.

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New solution: A single, centralized Dashboard.

  • Combined all learning metrics, upcoming sessions, and rewards in one view.

  • Added an integrated Calendar for tracking live sessions, deadlines, and exams.

  • Reduced navigation steps and made the experience feel cohesive and easy to plan.

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4. Accessibility by Design

Old problem: Accessibility was an afterthought.

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New solution: Built accessibility into the core of the design system.

  • Ensured WCAG 2.1 AA compliance from day one.

  • Improved color contrast, keyboard navigation, and screen reader support.

  • Added clear developer documentation so every accessible pattern was implemented consistently.
     

This made the platform more inclusive and future-ready

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The Impact

This redesign didn’t just make the platform prettier - it changed how people felt about learning.

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The new Learn Lynx platform:

  • Encourages continuous learning through personalization and gamification.

  • Makes progress visible and rewarding.

  • Brings structure and clarity with unified dashboards.

  • Opens doors for everyone through accessibility-first design.
     

We turned a mandatory corporate tool into a motivating personal growth platform.

Reflections

This project taught me how to balance enterprise-scale design challenges with human-centered thinking.

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It wasn’t about adding features - it was about removing friction, adding meaning, and making learning enjoyable again.

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